Automotive / AI Voice SaaS
Otto Revenue Engine
- Problem
- Dealerships were losing revenue to missed inbound calls and dropped follow-ups.
- What I built
- An AI voice agent that answers inbound calls, books appointments through real-time tool calling and persists transcripts, on two voice providers behind one switchable abstraction.
- My role
- Built the multi-tenant platform, Voice pipeline and telephony webhooks, Real-time tool calling for bookings, Provider-agnostic voice abstraction
- Python
- FastAPI
- PostgreSQL
- Celery
- React 18
- TypeScript